Refund And Cancellation

How can I cancel my order?

You can cancel the order by calling our customer support for Chennai +91-9600037999 or ping us on chat. We will not be able to cancel the order once it is out for delivery.

Can I edit my order?

Yes you can edit the order by calling our customer support for Chennai +91-9600037999 or ping us on chatwithin 15 mins of placing the order. The customer support agent can help you to add/remove individual items within the order.

Note:

The partial refund cannot be accepted once your order is sent for processing.

Any modification on the order, the existing order will be cancelled and replaced with the new order number.

Delivery

Is there a minimum order?

Yes, there is an minimum bill value of Rs.149 excluding delivery charges.

Delivery charges

We charge a nominal fee of Rs.35 for all scheduled orders and Rs. 49 for express deliveries.

For the Chennai store's

Slot 1 - 07:30 am to 10:30 am
Slot 2 - 09:30 am to 12:30 pm
Slot 3 - 10:30 am to 12:30 pm
Slot 4 - 11:00 pm to 01:30 pm
Slot 5 - 01:30 pm to 03:30 pm
Slot 6 - 03:30 pm to 05:30 pm
Slot 7 - 04:30 pm to 06:30 pm
Slot 8 - 05:30 pm to 07:30 pm

Note: To avail schedule delivery, the customer has to place the order 30 mins prior to the slot timing starts.

Express Delivery carries 49rs charges and the order will be delivered with in 120 mins from the ordering time. You can place the order under express delivery only between 7.30AM-7.30PM.

What are your delivery timings?

We deliver every day of the week from 7.30am – 7.00pm.

Do I need to register or create an account before making a purchase?

You are free to browse our site, but when we deliver, we need to know who you are and where you stay. Therefore, we need you to register before making your purchase.

Didn't get a Bill when you walked in to store?

Customers should report to the support team on the same day by reaching the support number 9600037999 for Chennai.

Customer complaints will be investigated and resolved within 2-3 working days from the date of complaint raised.

After successful completion of investigation the money will be added to the customer wallet within 3-4 working days.Customers can avail maximum wallet cash up to Rs.500.